HOW TO REGISTER AND ENTER YOUR CHOSEN CATEGORIES

Entry is now entirely online, starting on this page. You can enter up to four categories.

Choose your category below. Then go to the ‘ENTER NOW’ button below and follow the steps. You have to register online as the first step. You'll then receive an account confirmation email to validate your account.

Once your account is set up, you can start your entry for each category you have chosen. Save it as you go and return at any time to continue and complete your entry or entries. If you entered for 2020, your submission goes forward to 2021. You can return and amend your entries right up until entry closes on 31st July 2021 at midnight. 

AWARDS CATEGORIES

Rising Star of the Year

For individual members of staff (not companies) in agencies, management companies and auction services. It identifies a special individual – a potential industry leader; who demonstrates enthusiasm, innovation, implementation and leadership qualities.

Open only to individuals born since 1st January 1990. The judges look for someone who, for their age, has been exceptionally successful. Enter this category yourself or nominate a colleague.

Entry form sections:

  1. Tell us about yourself: age, where you live, your background, education, qualifications etc.
  2. Tell us about your key strengths, your career to date and your ambitions for the future.
  3. Tell us your views on the opportunities, risks and rewards in the current property market.  
  4. Tell us your views on the future of estate and letting agency.
  5. Tell us about anything else which you feel will help you to win this Award.

Community Champion of the Year

Open to all agencies, auction houses and management companies. This award celebrates corporate and social responsibility in the community. For example, smaller agencies may be supporting schools, clubs, charities etc. and larger agencies may be engaged in major programmes of community support. The judges look for a lasting commitment and team involvement and action.

Entry form sections:

  1. Tell us why community engagement is important to you and your team.
  2. Tell us how you plan your strategy and activities.
  3. Tell us what you have done to support your community to date and how it has impacted your agency.
  4. Tell us about your community support plans for 2021 and beyond.
  5. Tell us about your response to the community in the COVID-19 crisis.
  6. Tell us about anything else which you feel will help you to win this Award.

Marketing Campaign of the Year

Open to agencies, management companies and auction houses. This award recognises a successful marketing campaign in the past year (Since June 2019). The judges look for details of your campaign(s), objectives, creation and implementation and how you measured success. Include facts and figures and illustrations where appropriate.

Entry form sections:

  1. Tell us about your agency and how important marketing is to the business.
  2. Tell us how you formulate your ideas and plans for marketing.
  3. Tell us about your campaign(s) in the last 12 months.
  4. Tell us about the campaign(s) success and your conclusions.
  5. Tell us how you are approaching your marketing in a COVID-19 world.
  6. Tell us about anything else which you feel will help you to win this Award.

Website of the Year

Open to agencies, management companies and auction houses. The judges look for excellence and innovation in your website’s appearance, functionality, efficiency, mobility and ease of use.  Your website builder should contribute to your entry, explaining technical aspects such as SEO, speed, flexibility.

Entry form sections:

  1. Tell us about your approach to presenting your brand and business online. 
  2. Tell us what is innovative and special about your website.
  3. Tell us how your business has grown since you launched this website.
  4. Tell us about the role your website has played in managing your business through the COVID-19 crisis.
  5. Tell us your technical goals and priorities in building the website and how you achieved them. Your website builder should contribute here.
  6. Tell us about anything else which you feel will help you to win this Award.

Employer of the Year

Entries may be made by directors or staff who believe that their organisation offers real opportunities, training, support and recognition. Comment on remuneration, bonuses and benefits. Why is it a great place to work? How has the employer responded to the COVID-19 crisis? Provide details such as: staff long service, recruitment strategy, professional development, mentoring, culture, social calendar, incentives and rewards.

Entry form sections:

  1. Tell us about your business – offices, staff numbers, areas of operation etc.
  2. Tell us what it is that makes the company the best employer and explain your company ethos and brand values.
  3. Tell us how staff are incentivised and rewarded.
  4. Tell us what staff members think about the company.
  5. Tell us how the company has approached management of staff in the COVID-19 crisis?
  6. Tell us about anything else which you feel will help you to win this Award.

New Agency of the Year

Open to sales/lettings agency or property management company – independent or part of a franchise/network etc., launched since 1st January 2018. Provide an overview of the launch, including details of funding, business strategy and growth to date. 

Entry form sections:

  1. Tell us about your background and why you decided to open a new agency.
  2. Tell us about your company ethos and brand values and what makes your agency stand out from the competition.
  3. Tell us about your growth and success to date – e.g. properties let or sold, staffing, local recognition etc.
  4. Tell us how you are rising to the challenges of the COVID-19 crisis.
  5. Tell us about your plans for future growth and development.
  6. Tell us about anything else which you feel will help you to win this Award.

Residential Auction Service of the Year

Open to auction houses, independent or franchise/network operating regular live auctions for residential property, at a venue and/or online. Demonstrate growth, innovation and service and include five testimonials from agent clients to support the entry.

Entry form sections:

  1. Tell us about your company’s background, growth and development to date.
  2. Tell us about your team and how you work together to build new business.
  3. Tell us about your services and your clients/agency partners.
  4. Tell us about your plans for growth and development of your services.
  5. Tell us how you have tackled difficulties created by the COVID-19 crisis.
  6. Tell us about anything else which you feel will help you to win this Award.

Property Management Department of the Year

Open to any residential property management department within an agency. The category covers lettings management departments, block management departments and groups’ management divisions within a lettings agency business.

Entry form sections:

  1. Tell us about your department and how it works within the agency business.
  2. Tell us about your systems and innovations and improvements within your department.
  3. Tell us about your staff, how you recruit, train and reward them.
  4. Tell us about your plans for growth.
  5. Tell us how you have managed your department and clients through the COVID-19 crisis.
  6. Tell us about anything else which you feel will help you to win this Award.

Property Management Company of the Year

Open to any standalone residential property management company. The category covers property management and block management operations that are not directly connected to an estate or lettings agency.

Entry form sections:

  1. Tell us about your company’s history and the services that you offer.
  2. Tell us about your clients and the developments under your management.
  3. Tell us about staff recruitment, training and development.
  4. Tell us why you are successful in this very competitive market.
  5. Tell us how you have managed your business, staff and clients through the COVID-19 crisis.
  6. Tell us about anything else which you feel will help you to win this Award.

Land & New Homes Specialist of the Year

If you have a Land & New Homes section (single person or a whole department) you can enter this category. As more agents recognise the opportunities offered in this sector, we’re looking for a team or an individual that is successfully sourcing land, planning development and selling the final product – the homes. 

Entry form sections:

  1. Tell us about your company’s history, development and the services that you offer.
  2. Tell us about your developer/builder clients.
  3. Tell us about your involvement in the sale of the final developments.
  4. Tell us how you managed your business, clients and staff through the COVID-19 crisis.
  5. Tell us how you believe your business will grow in the future.
  6. Tell us about anything else which you feel will help you to win this Award.

SUPPLIER AWARDS

Do you deliver more than you promise? Do your products and services make agents’ businesses fly? Is your technology way ahead of the crowd? Can you demonstrate innovation, quality, service and customer satisfaction? Entries must be supported by five client testimonials. 

Suppliers may enter up to four categories providing the product or service for each entry is different, eg a company may build apps and supply a general agency management software platform, therefore could enter two categories: Technology – Apps and Technology – Agency Software.

Supplier of the Year (Technology) – Apps

Open to tech companies creating apps to add to an agency’s management software systems (or to function independently) to address and improve particular processes and functions in residential sales and lettings.

Entry form sections:

  1. Tell us about your company’s development, structure and products/services.
  2. Tell us about your clients and supply five testimonials from them.
  3. Tell us about your most important and successful apps/innovations. 
  4. Tell us about your views on how proptech is changing residential agency.
  5. Tell us how you have supported your clients through the COVID-19 crisis.
  6. Tell us about anything else which you feel will help you to win this Award.

Supplier of the Year (Technology) – Agency software

Open to companies providing full agency management software platforms (lettings sales, or both) bespoke systems, as distinct from apps and plugins. Entrants should demonstrate user-friendliness, scalability, flexibility, cost-effectiveness and quality of support. The entry should be supported by five testimonials from agent clients. 

Entry form sections:

  1. Tell us about your company’s development and its products and services
  2. Tell us about your most important software developments. 
  3. Tell us about your views on future innovation in property software.
  4. Tell us about your clients, your client support and supply five testimonials from them.
  5. Tell us how you have supported your clients through the COVID-19 crisis.
  6. Tell us about anything else which you feel will help you to win this Award.

Supplier of the Year – Products and Services (Business)

Open to companies providing, for example: referencing, insurance, telephony, lettings management services, anti-money laundering, utilities management, recruitment, etc.

  1. Tell us about your company’s development and products/services.
  2. Tell us about your clients and supply five testimonials from them.
  3. Tell us about your most popular product or service and why it is so successful.  
  4. Tell us how you have supported your clients through the COVID-19 crisis.
  5. Tell us about your plans for the future development of your company.
  6. Tell us about anything else which you feel will help you to win this Award.

Supplier of the Year – Products and Services (Marketing)

Open to companies providing, for example: shopfitting, signage, homestaging, print and design, digital and traditional marketing services and consultancy, PR services, portal marketing, photography, virtual viewings, auctioneering, lead generation etc.

Entry form sections:

  1. Tell us about your company’s development and products/services.
  2. Tell us about your clients and supply five testimonials from them.
  3. Tell us about your most popular product or service and why it is so successful.  
  4. Tell us how you have supported your clients through the COVID-19 crisis.
  5. Tell us about your plans for the future development of your company. 
  6. Tell us about anything else which you feel will help you to win this Award.

Supplier of the Year – Professional Support

Open to companies providing, for example: legal services, financial, management consulting, mortgages, conveyancing, insurance, deposit protection, ombudsman services, dispute resolution etc.

Entry form sections:

  1. Tell us about your company’s development and products/services.
  2. Tell us about your clients and supply five testimonials from them.
  3. Tell us about your most important and successful services/innovations. 
  4. Tell us how you have supported your clients through the COVID-19 crisis.
  5. Tell us about the future development of your company.
  6. Tell us about anything else which you feel will help you to win this Award.

REGIONAL AGENCY AWARDS

The Regional Awards recognise the best agency in a geographical area, as identified in each Category description.

Click on the map to expand it for quick reference.

Open to any agency, large or small, lettings, sales or both. Regional entrants can also enter the National categories.



Regional – North East & North West

Northumberland, Tyne & Wear, County Durham, Darlington, Hartlepool, Middlesborough, Redcar & Cleveland, Stockton-on-Tees, Cumbria, Lancashire, Greater Manchester, Cheshire, Merseyside.

Entry form sections: 

  1. Tell us about your agency’s history and development to date, your company ethos and brand values.
  2. Tell us about your innovation, specialisms, services and your clients.
  3. Tell us why and how you lead the market in your region.
  4. Tell us about your plans for growth.
  5. Tell us how you have managed your business through the COVID-19 crisis.
  6. Tell us about anything else which you feel will help you to win this Award.

Regional – Yorkshire and The Humber

South Yorkshire, West Yorkshire, North Yorkshire, East Riding, York, North Lincolnshire, North East Lincolnshire.

Entry form sections: 

  1. Tell us about your agency’s history and development to date, your company ethos and brand values.
  2. Tell us about your innovation, specialisms, services and your clients.
  3. Tell us why and how you lead the market in your region.
  4. Tell us about your plans for growth.
  5. Tell us how you have managed your business through the COVID-19 crisis.
  6. Tell us about anything else which you feel will help you to win this Award.

Regional – East Midlands & West Midlands

Lincolnshire, Nottinghamshire, Derbyshire, Leicestershire, Northamptonshire, Rutland, Staffordshire, Shropshire, Herefordshire, Worcestershire, West Midlands, Warwickshire.

Entry form sections: 

  1. Tell us about your agency’s history and development to date, your company ethos and brand values.
  2. Tell us about your innovation, specialisms, services and your clients.
  3. Tell us why and how you lead the market in your region.
  4. Tell us about your plans for growth.
  5. Tell us how you have managed your business through the COVID-19 crisis.
  6. Tell us about anything else which you feel will help you to win this Award.

Regional – East of England

Norfolk, Cambridgeshire, Suffolk, Essex, Hertfordshire, Bedfordshire.

Entry form sections: 

  1. Tell us about your agency’s history and development to date, your company ethos and brand values.
  2. Tell us about your innovation, specialisms, services and your clients.
  3. Tell us why and how you lead the market in your region.
  4. Tell us about your plans for growth.
  5. Tell us how you have managed your business through the COVID-19 crisis.
  6. Tell us about anything else which you feel will help you to win this Award.

Regional – London

With a branch or branches within one of the 32 London boroughs, or in the City of London.

Entry form sections: 

  1. Tell us about your agency’s history and development to date, your company ethos and brand values.
  2. Tell us about your innovation, specialisms, services and your clients.
  3. Tell us why and how you lead the market in your region.
  4. Tell us about your plans for growth.
  5. Tell us how you have managed your business through the COVID-19 crisis.
  6. Tell us about anything else which you feel will help you to win this Award.

Regional – South East

Kent, East Sussex, West Sussex, Isle of Wight, Hampshire, Berkshire, Oxfordshire, Buckinghamshire, Surrey.

Entry form sections: 

  1. Tell us about your agency’s history and development to date, your company ethos and brand values.
  2. Tell us about your innovation, specialisms, services and your clients.
  3. Tell us why and how you lead the market in your region.
  4. Tell us about your plans for growth.
  5. Tell us how you have managed your business through the COVID-19 crisis.
  6. Tell us about anything else which you feel will help you to win this Award.

Regional – South West

Gloucestershire, Somerset, Bristol and Bath, Dorset, Wiltshire, Devon, Cornwall.

Entry form sections: 

  1. Tell us about your agency’s history and development to date, your company ethos and brand values.
  2. Tell us about your innovation, specialisms, services and your clients.
  3. Tell us why and how you lead the market in your region.
  4. Tell us about your plans for growth.
  5. Tell us how you have managed your business through the COVID-19 crisis.
  6. Tell us about anything else which you feel will help you to win this Award.

Regional – Scotland

You must have a branch or branches within the border of Scotland.

Entry form sections: 

  1. Tell us about your agency’s history and development to date, your company ethos and brand values.
  2. Tell us about your innovation, specialisms, services and your clients.
  3. Tell us why and how you lead the market in your region.
  4. Tell us about your plans for growth.
  5. Tell us how you have managed your business through the COVID-19 crisis.
  6. Tell us about anything else which you feel will help you to win this Award.

Regional – Wales

You must have a branch or branches within the border of Wales to qualify.

Entry form sections: 

  1. Tell us about your agency’s history and development to date, your company ethos and brand values.
  2. Tell us about your innovation, specialisms, services and your clients.
  3. Tell us why and how you lead the market in your region.
  4. Tell us about your plans for growth.
  5. Tell us how you have managed your business through the COVID-19 crisis.
  6. Tell us about anything else which you feel will help you to win this Award.

Regional – Northern Ireland

You must have a branch or branches within the border of Northern Ireland to qualify.

Entry form sections: 

  1. Tell us about your agency’s history and development to date, your company ethos and brand values.
  2. Tell us about your innovation, specialisms, services and your clients.
  3. Tell us why and how you lead the market in your region.
  4. Tell us about your plans for growth
  5. Tell us how you have managed your business through the COVID-19 crisis.
  6. Tell us about anything else which you feel will help you to win this Award.

AGENCY OF THE YEAR AWARDS

This year the agency categories will be determined by number of staff (previously this was number of branches). This is based on full-time, or equivalent, employees.

Hybrid Agency of the Year

Open to all businesses that offer both a traditional no-sale-no-fee option alongside a more limited upfront payment option through their branch(es) or network. What makes this the future-proofed business and how well do you do it? Entrants need to demonstrate to the judges why their hybrid model works for them and their customers.

Entry form sections:

  1. Tell us about your agency’s history and development to date, your company ethos and brand values.
  2. Tell us about the services you offer – traditional and online.
  3. Tell us why you believe that your hybrid business model is the best in this market.
  4. Tell us how you have managed your business through the COVID-19 crisis.
  5. Tell us about your development plans for the future.
  6. Tell us about anything else which you feel will help you to win this Award.

Lettings Agency of the Year (Small)

For letting agencies with a single office and up to 15 full time or equivalent employees/staff. Independent owner/director-run agencies can win the long-term loyalty of clients, with the personal touch, local knowledge and involvement. The judges look for a first class agency that really stands out in their area.

Entry form sections: 

  1. Tell us about your agency’s history and development to date, your company ethos and brand values.
  2. Tell us your innovations, plans and goals for the future.
  3. Tell us about professional training and development of your staff.
  4. Tell us how you have managed your business through the COVID-19 crisis.
  5. Tell us why your customers choose you – and supply three testimonials.
  6. Tell us about anything else which you feel will help you to win this Award.

Lettings Agency of the Year (Medium)

For letting agencies with between 16 and 100 full-time, or equivalent, employees/staff. With a larger business, economies of scale come into play and help agencies offer a broader range of properties and services, sharing information between the branches, having a larger well-trained and experienced staff. The judges will be looking for a cohesive, successful business that serves its clients well, while consistently building business and developing its staff.

Entry form sections:

  1. Tell us about your agency’s history, coverage, current number of full-time or equivalent employees, development to date and about your company ethos and brand values.
  2. Tell us how your business has grown in strength or profitability or efficiency over the last 12 months.
  3. Tell us about managing larger portfolio landlords and your services that support them.
  4. Tell us how you have managed your business through the COVID-19 crisis.
  5. Tell us why your customers choose you – and supply three testimonials.
  6. Tell us about anything else which you feel will help you to win this Award.

Lettings Agency of the Year (Large)

For letting agencies with 101 or over full-time, or equivalent, employees/staff. Large agencies, corporate groups or franchises operating under single or multiple brands may enter this category, either for one brand or the group as a whole, whether regional or national. This is your opportunity to demonstrate excellence on a larger scale.

Entry form sections:

  1. Tell us about your agency’s history, coverage, current number of full-time or equivalent employees, development to date and about your company ethos and brand values.
  2. Tell us how your business has grown in strength or profitability or efficiency over the last 12 months.
  3. Tell us about managing larger portfolio landlords and your services that support them.
  4. Tell us how you have managed your business through the COVID-19 crisis.
  5. Tell us why your customers choose you – and supply three testimonials.
  6. Tell us about anything else which you feel will help you to win this Award.

Estate Agency of the Year (Small)

For estate agencies with a single office and up to 15 full time or equivalent employees/staff. The judges look for a first class agency that really stands out in their town and region. Independent agencies can win the long-term loyalty of clients, with the personal touch, local knowledge and involvement. 

Entry form sections:

  1. Tell us about your agency’s history, coverage, current number of full-time or equivalent employees, development to date and about your company ethos and brand values.
  2. Tell us about your business model and tell us how your business has grown in strength or profitability or efficiency over the past 12 months.
  3. Tell us about your marketing activity, presence in the press and on social media.
  4. Tell us how you have managed your business through the COVID-19 crisis.
  5. Tell us why your customers choose you – and supply three testimonials.
  6. Tell us about anything else which you feel will help you to win this Award.

Estate Agency of the Year (Medium)

For estate agencies with between 16 and 100 full time or equivalent employees/staff. With a larger business, economies of scale come into play and help agencies offer a broader range of properties and services, sharing information between the branches, having a larger well-trained and experienced staff. The judges will be looking for a cohesive, successful business that serves its clients well, while consistently building business and developing its staff.

Entry form sections:

  1. Tell us about your agency’s history, coverage, current number of full-time or equivalent employees, development to date and about your company ethos and brand values.
  2. Tell us about your business model and how your business has grown in strength or profitability or efficiency over the past 12 months.
  3. Tell us about your range of services, e.g. Land & New Homes, mortgages, conveyancing etc.
  4. Tell us how you have managed your business through the COVID-19 crisis.
  5. Tell us why your customers choose you – and supply three testimonials.
  6. Tell us about anything else which you feel will help you to win this Award.

Estate Agency of the Year (Large)

For estate agencies with 101 or over full time or equivalent employees/staff. Large agencies, corporate groups or franchises operating under single or multiple brands may enter this category, either for one brand or the group as a whole, whether regional or national. This is your opportunity to demonstrate excellence on a larger scale. 

Entry form sections:

  1. Tell us about your agency’s history, coverage, current number of full-time or equivalent employees, development to date and about your company ethos and brand values.
  2. Tell us how your business has grown in strength or profitability or efficiency over the last 12 months.
  3. Tell us about your acquisitions, new departments/services and future plans.
  4. Tell us how you have managed your business through the COVID-19 crisis.
  5. Tell us why your customers choose you – and supply three testimonials.
  6. Tell us about anything else which you feel will help you to win this Award.